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Services

Innovation goes way beyond product technologies. Product quality is already a prerequisite for operating in such competitive markets. Besides technology and quality, we seek to deliver value for our clients. One way of delivering this “added value” is through our services. Artecola Services represent how our company regards our clients. Attention, proactivity, efficiency and kindness are words that characterize the work done by our teams.

Artecola Services are divided into two major groups: business services, responsible for providing clients with support in the purchase and order tracking process, and technical services, aimed at providing all the support necessary to optimize and achieve efficiency in applications involving Artecola adhesives and special veneers.

These services are part of Artecola’s everyday operations and practices as we work on Result-Oriented Innovation.

 

The Artecola Technical Advisory, a.k.a. “ATA”, comprises a team of experts in product technologies and markets who are trained to provide all the technical support necessary to optimize and boost our clients’ manufacturing processes involving adhesives and veneers. Technical services are provided both at our clients’ factories, among their employees, as well as inside Artecola facilities.



Clique aqui and learn more about our Technical Services.

                                                                                            

Our Client Relationship Center (CRC) is our business department operating as a facilitator between external clients – representatives and direct clients – and internal ones – all other Artecola departments involved in our business process. It is the main gateway leading stakeholders into Artecola. Their job is to control and track orders, answer questions, and relay information to ensure client satisfaction.

Clique aqui and learn more about our Business Services.

Units in the World Artecola